Order context
Keep source, location and fulfilment details attached to the work.
Keep the order’s context all the way to handover.
Coordinate order preparation, fulfilment dispatch screens, packing, shipping and driver operations with FranchiseOS.
Talk through your setup ↗Orders & dispatch.
Part of the whole operation.
Collection, local delivery and parcel shipping have different work to do after an order is accepted. FranchiseOS keeps that context visible across supported preparation and fulfilment surfaces. Teams can use the right display and dispatch workflow for their configured operation.
More than a feature.
A working day.
See how the parts connect, from the work in front of you to the operation around it.
Give the work
its proper place.
Explore the responsibilities this area brings into your connected software stack.
Kitchen and customer displays
Use KDS and order displays for the relevant preparation and collection stages.
FDS and packing
Coordinate supported packing, label and dispatch work through the fulfilment display.
Shipping and drivers
Use configured carrier and driver workflows where relevant to the business.
A clear path
through the work.
Receive the work
Retain the order source and fulfilment requirement.
Prepare and pack
Use the appropriate kitchen or fulfilment surface.
Complete the handover
Record the relevant collection, driver or carrier progress.
Built around
your operation.
Can this work with the rest of FranchiseOS?
Orders & dispatch belongs to the same platform as wholesale, online ordering, delivery channels. Agree the relevant modules, connections and configuration for your operation during setup.
Can we start with one location?
Yes. FranchiseOS supports independent operators as well as groups and franchises. The setup should reflect your locations, responsibilities and relevant workflows.
Let’s connect your operation.
Bring your current systems, priorities and questions.